Describes how widely e-Commerce is used, the primary sectors that sell through e-commerce, and how much product/service in each sector is sold through e-commerce versus brick-and-mortar retail. Includes what a company needs to know to take advantage of e-commerce in the local market and , reputable, prominent B2B websites.

E-commerce is not well developed.  BiH citizens and businesspeople generally do not shop or conduct business on the Internet.  Many companies maintain websites, but ordering online through use of a credit card is very rare.  Internet penetration is estimated at 80.8 percent (source: Internet World Stats, 2018).  The financial sector leads the way with many commercial banks offering e-banking to their clients. 
 

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.