Other Covered Entities
Industries
- Information and Communications Technology
- Cloud Computing
- Information and Communications Technology
- Cloud Computing
- IaaS Providers
Participation
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
We collect, retain, use and disclose personal data for the following purposes: 1. processing your registration as a user, providing you with a user ID for our Alibaba Cloud Platform and maintaining and managing your registration; 2. providing you with customer service and responding to your queries, feedback, claims or disputes; 3. providing the Cloud Services to you and/or your end users; 4. processing your purchases and/or subscriptions on the International Marketplace; 5. personalizing our communication with you based on your order history, and performing research or statistical analysis in order to improve our product offerings and services; 6. publishing any information you voluntarily submit (which may include, but is not limited to, a photograph or other personal data you provide) to our Alibaba Cloud Platform to be published on our Alibaba Cloud Platform through the publishing tools (such as our discussion forums); 7. to comply with applicable law, legal process or lawful government request, or in respect of any claims or potential claims brought against us or our parent companies, shareholders, subsidiaries and affiliates; 8. performing risk control, legal compliance and sanctions screening; and 9. performing screening and checks for unlawful, fraudulent, deceptive or malicious activities. Subject to obtaining your specific consent (or where otherwise permitted by applicable law in your jurisdiction), we may use your name, phone number, residential address, email address and fax number (which may incorporate personal data) to provide notices, surveys, product alerts, related communications and other marketing and promotional materials to you relating to goods and services offered by us on our Alibaba Cloud Platform.
Privacy Policy
Non-HR Data
Alibaba Cloud International Website Privacy Policy updated on 14 Feb 2023
Verification Method
TRUSTe Data Privacy Framework VerificationDispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Alibaba Cloud US LLC at:
Director, International Government Relations
Wilmington, Delaware 10908
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Alibaba Cloud US LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Alibaba Cloud US LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission