• Information and Communications Technology
  • eCommerce Industry
  • Information and Communications Technology
  • Software
  • Application Software


EU-U.S. Data Privacy Framework Framework: Inactive - Withdrawal

Original Certification Date: 10/23/2018
Inactive Start Date: 11/7/2020

Purpose of Data Collection

We collect customer data for identifying customer service requests. That includes name, contact information, purchase information, location information and resolution information.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Gladly at:

Michal Matyjek
Director Engineering
60 29th St., #125
San Francisco, California 94110

Appropriate statutory body with jurisdiction to investigate any claims against Gladly regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission