- Information and Communications Technology
- Information Technology Services
- Data Processing Services
UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Mouseflow processes information from its (i) customer's, (ii) prospective customer's and its (iii) own personnel. Mouseflow acts both as a Data Controller and a Joint Controller and processes Personal Data from the above-mentioned personnel in order to provide, operate or offer the Mouseflow software as a service to its customers or prospective customers. All Mouseflow employees who handle Personal Data may access and use Personal Data only if they are authorized and for the purpose for which they are authorized. They are also required to comply with the DPF Principles stated in the Mouseflow EU-U.S. DPF Policy. The purpose of processing Personal Data related to the above-mentioned Data Subjects by Mouseflow is the following: a. Administrative related tasks such as, without being limited to, remitting invoices, effecting payments, sending communication, offering its customers or prospective customers support. b. Marketing related tasks such as, without being limited to, sending information about new products, partnerships, offering services, customers and/or prospective customers engagement. c. Legal related tasks, in case Mouseflow is obligated by applicable law to keep information about their customers, personnel and/or prospective customers. Mouseflow collects click, mouse movement, scroll, form fill, navigation, and other meta data associated with sessions on a website. Please see https://mouseflow.com/legal/company/privacy-framework/
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Mouseflow, Inc at:
Austin, Texas 78741
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Mouseflow, Inc to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Mouseflow, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission