• Healthcare
  • Health Information Technology


EU-U.S. Data Privacy Framework Framework: Inactive - Withdrawal

Original Certification Date: 11/17/2016
Inactive Start Date: 1/7/2022

Swiss-U.S. Data Privacy Framework Framework: Inactive - Withdrawal

Original Certification Date: 11/21/2017
Inactive Start Date: 1/7/2022

Purpose of Data Collection

Change Healthcare’s Privacy Shield self-certification applies to activities occurring within certain Change Healthcare business functions that may process personal information about commercial customers and suppliers supporting the provision, implementation and ongoing functions of health care-focused information technology and related services to health care institutions and companies in the EEA. This may include the processing of information provided by EEA commercial customers about providers and patients to Change Healthcare for the purposes of fulfilling Change Healthcare’s contractual obligations to its EEA commercial customers. This may also include processing of information related to marketing activities and information gathered through activity on certain hosted products, services, and support platforms. Change Healthcare also processes HR Personal Information, including, without limitation, names, contact information, titles, pictures, IP addresses, user IDs, compensation, benefits information, etc. about Change Healthcare EEA based Workers. Change Healthcare collects, uses or discloses HR Personal Information for the following purposes: (a) payroll, compensation, and benefits administration including stock administration; (b) business travel and employee relocation administration; (c) Change Healthcare Worker management and discipline; (d) Change Healthcare Worker appraisal, training, and development; (e) Change Healthcare facility, security and health, and safety management; (f) staff recruitment and hiring; (g) tracking the engagement of Change Healthcare outside service workers (including consultants and other non-employees); (h) Change Healthcare Worker identification; (i) reimbursement of Change Healthcare Worker expenses; (j) compliance and risk management; (k) business communication with Change Healthcare Workers; (l) internal technical and operational support; and (m) compliance with applicable legal requirements. HR Personal Information is disclosed to third-party suppliers that assist Change Healthcare in executing the above business purposes, including those assisting in talent management, benefits management, compensation, and facility/information security.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Change Healthcare Technologies, LLC at:

Stefanie Head
Privacy Manager
Change Healthcare Technologies, LLC
5995 Windward Parkway
Alpharetta, Georgia 30005

Appropriate statutory body with jurisdiction to investigate any claims against Change Healthcare Technologies, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission