Other Covered Entities

Adobe Inc.
Workfront, Inc.


  • Information and Communications Technology
  • Software


EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 11/4/2016
Next Certification Due Date: 10/11/2023
Data Collected: NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 6/6/2017
Next Certification Due Date: 10/11/2023
Data Collected: NON-HR

Purpose of Data Collection

Adobe processes personal information that it receives from its subsidiaries, customers, website visitors, and business partners in the European Economic Area (EEA).  The personal information is processed in order to (1) provide the products and online services requested; (2) perform customer support activities, such as fulfilling product orders, providing technical support, and improving product offerings; (3) perform sales and marketing activities as permissible under applicable law; and (4) conduct internal business processes such as financial processing and management, fraud detection and prevention, and compliance with law. When Adobe is providing online services to its business customers, Adobe may receive and process personal information as a data processor. As a data processor, Adobe acts on the instructions from its business customers or its affiliate, Adobe Systems Software Ireland Limited, and does not control the personal information it processes. As a data processor, Adobe will only disclose personal information as instructed by our business customer or as required by applicable law. In some cases and as permitted by our customer agreements, we may disclose personal information with a subcontractor who is contracted to provide services on our behalf, in order to provide the online services to our business customers.

Privacy Policy

Non-HR Data


The Adobe Privacy Policy explains what personal data we collect from you and how we use it.

Effective Date: 1/14/2022

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Adobe Inc. at:

Office of the DPO
Adobe Inc.
345 Park Avenue
San Jose, California 95110

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Adobe Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Adobe Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission