• Information and Communications Technology
  • Software


EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 11/15/2016
Next Certification Due Date: 1/13/2024
Data Collected: NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 12/6/2017
Next Certification Due Date: 1/13/2024
Data Collected: NON-HR

Purpose of Data Collection

Name, business email, phone number/skype information on the marketing site and name, email address, physical address on the Docebo Platform. Docebo requires, as minimum mandatory information (metadata) about USERS at least a username, in a format that the Docebo customers can decide. This is the only mandatory datapoint in order to manage a USER RECORD in Docebo. The reason why a password is not considered a mandatory datapoint that Docebo hosts, is that Docebo may act as service provider and allow clients to authenticate through 3rd party systems, which will have the passwordinformation, stored. Docebo will also allow customers to create additional data fields. Such data fields are called in Docebo "custom fields". Such custom fields can be anything surrounding users information. Docebo however has no control over such fields as we do not monitor, and hold ourselves harmless, from the data appointed in such "custom fields". Additionally, The disclosure of personal information takes place to allow processing of customer payment via the third party service provider wirecard . The content of the information disclosed is limited to that information required to process customer payments (i.e. name, billing address, cc number, exp. date etc.). The customer understands at all times that such information is passed for the processing of such transaction.

Privacy Policy

Non-HR Data


Docebo – Data Processing Addendum

Effective Date: 1/1/2022

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Docebo NA, Inc. at:

Hanna Stephens
Head of Office Management
Docebo NA, Inc.
Docebo NA, Inc.
600 N. Thomas St. Suite A
Athens, Georgia 30601

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Docebo NA, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Docebo NA, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission