• Information and Communications Technology
  • Software


Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 10/5/2017
Inactive Start Date: 10/18/2020

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 10/13/2016
Inactive Start Date: 10/18/2020

Purpose of Data Collection

Guidebook collects Personal Information regarding its current, prospective, and former clients, customers, users, visitors, guests, and employees (collectively “Individuals”). Guidebook Customers If you are a Guidebook Customer, you may provide Personal Information when you register with us through the Site to create and manage Guides, such as your name, company name, email address, and “Payment Information” such as billing address and credit card information. End Users When you download or use the Guidebook App, any Guide published there or elsewhere, and/or use a Guide through the Site, you may choose to provide Personal Information for your registration and/or profile as follows: Name, email, photo/profile image, Company, Position/Title, Gender, phone number, and/or website (“Profile Information”). Linked social media accounts such as Facebook, Twitter, Google+ and LinkedIn (“Social Information”). If, when you create an account with us, you may choose to login using certain social media accounts (Facebook, LinkedIn, Twitter, etc). In this case, we collect the login identifier and password from this account (“Social Logins”). We collect your Mobile ID when you download the Guidebook App or a branded Guide app. If your device enables location services for the Guidebook App, we will collect information about your location when you use the App. You may send messages to other End Users or connect with them, in which case we will collect records and data reflecting your interactions with the other users. You may be asked, but not required, to complete surveys about your use of the Guidebook App. Note that this information is treated like Profile Information for purposes of this policy. Visitors This Section describes the information that we may collect from Visitors. To the extent you are a Guidebook Customer or an End User and visit the Site or use the Guidebook App, this Section will apply to you as well: If you contact us by email or by filling-out a registration form, we may keep a record of information you provide, such as contact information and correspondence. We will collect Usage Data reflecting your behavior on the Site. We may use session and persistent cookies, both first-party and third-party, to collect information about your visits to the Site.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Guidebook, Inc. at:

Nelson Cheung
Security Manager
Guidebook, Inc.
340 Bryant Street, Suite 400
San Francisco, California 94107

Appropriate statutory body with jurisdiction to investigate any claims against Guidebook, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission