PhoenixNAP

Active Participant

Industries

  • Information and Communications Technology
  • Information Technology Services

Participation

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 6/21/2017
Next Certification Due Date: 1/4/2025
Data Collected: HR, NON-HR

Purpose of Data Collection

PhoenixNAP collects the following data and lists the purpose of collection: Data Purpose First name Marketing, Billing/Account Provisioning, Biometric Enrolment Last name Marketing, Billing/Account Provisioning, Biometric Enrolment Company name Marketing, Billing/Account Provisioning, Biometric Enrolment Email address Marketing, Billing/Account Provisioning, Biometric Enrolment Corporate physical address Billing/Account Provisioning, Biometric Enrolment Corporate phone number Billing/Account Provisioning, Biometric Enrolment Iris scan Biometric Enrolment Vascular scan Biometric Enrolment Driver’s license/Photo ID Facility Access PhoenixNAP may share its marketing data with partners within its ecosystem that includes VMware, Microsoft, Veeam, Brocade, Intel, Nimble, SuperMicro and Micron. This data can be shared by 3rd party automation and CRM systems, mainly Salesforce and Hubspot. PhoenixNAP also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Privacy Policy

HR and Non-HR Data

Document: PNAP Privacy Policy
Description:

PNAP policy covers both HR and non-HR data collected.

Effective Date: 3/1/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact PhoenixNAP at:

Steven Peronnet
Manager of Compliance
PhoenixNAP
3402 E University Dr
Phoenix, Arizona 85034-7200
stevenp@phoenixnap.com
Phone: (480) 401-0417

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from PhoenixNAP to your question or complaint, please contact the independent recourse mechanism listed below


HR RECOURSE MECHANISM

EU Data Protection Authorities (DPAs)

NON-HR RECOURSE MECHANISM

BBB National Programs DPF Services


Appropriate statutory body with jurisdiction to investigate any claims against PhoenixNAP regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission