• Information and Communications Technology
  • Software


Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 8/21/2017
Inactive Start Date: 4/28/2022

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 9/1/2016
Inactive Start Date: 4/28/2022

Purpose of Data Collection

MessageBird maintains an Omnichannel automation platform for communication APIs, service & marketing. Application software and APIs are relied upon to automate and personalize every touchpoint with a business has with its customers across SMS, Email, Voice & WhatsApp. We allow our customers to insert email addresses or phone numbers and other recipient information including, for example, name, address, and other demographic information into our platform. This information is used to create and send communication and enable the use of certain other MessageBird features. Consistent with our posted Privacy Statement, we share some information with third party service providers to provide and support the services we offer to our customers. We also share some information with third party advertising partners to help us better understand our customers' needs and interests in order to serve more relevant content and target advertisements to these customers and others like them.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact MessageBird USA Inc. (dba SparkPost) at:

Maarten Lankhof
Data Protection Officer
MessageBird USA Inc. (dba SparkPost)
Legal and Data Protection
4701 Sangamore Road, suite 100N-139
Bethesda, Maryland 20816

Appropriate statutory body with jurisdiction to investigate any claims against MessageBird USA Inc. (dba SparkPost) regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission