Infor (US), LLC

Active Participant

Other Covered Entities

Infinium Software, Inc.
Infor Public Sector, Inc.
Seneca Acquisition Subsidiary, Inc.

Industries

  • Information and Communications Technology
  • Software

Participation

UK Extension to the EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 9/22/2023
Next Certification Due Date: 9/21/2024
Data Collected: HR, NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 7/20/2017
Next Certification Due Date: 9/21/2024
Data Collected: HR, NON-HR

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 9/30/2016
Next Certification Due Date: 9/21/2024
Data Collected: HR, NON-HR

Purpose of Data Collection

Our primary purpose in collecting personal information is to provide Site users and our Customers with a secure, smooth, and efficient visitor and customer experience. We may also use personal information to: operate our website; provide support or to carry out the service(s) that have been requested or authorized; troubleshoot issues and provide users with effective customer service; distribute alerts concerning product upgrades, special offers, updated information, and other new products and services from Infor or our partners; share relevant information with affiliates and third-parties; or for such other purposes as required or permitted by law. Infor partners with and occasionally hires other companies to provide services on its behalf. Personal information may be shared with these companies; however, the use and amount of personal information shared is limited to the purpose for collection. These third parties are required to maintain the confidentiality of a user's personal information, and they are prohibited from using that information for any other purpose. Any Employee Personal Data is collected, processed and disclosed in accordance with our policies.

Privacy Policy

HR Data

Infor Employee Data Protection Policy
Description:

This policy governs our collection and processing of personal data in the context of managing Infor's relationships with its employees.

Effective Date: 12/1/2019

Non-HR Data

Document: Infor Privacy Policy
Description:

Privacy Policy for users who purchase, access, or use the products or services offered via the Infor.com site and its related sites.

Effective Date: 10/3/2018

Verification Method

TRUSTe Data Privacy Framework Verification

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Infor (US), LLC at:

Kacy Brake
Associate General Counsel
Infor (US), LLC
133 Peachtree Street Floor 24 Atlanta, GA 30303
13560 Morris Rd Ste 4100
Alpharetta, Georgia 19355-1247
kacy.brake@kochcc.com
Phone: (404) 652-4508

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Infor (US), LLC to your question or complaint, please contact the independent recourse mechanism listed below


HR RECOURSE MECHANISM

UK Information Commissioner's Office (ICO)
Swiss Federal Data Protection and Information Commissioner (FDPIC)
EU Data Protection Authorities (DPAs)

NON-HR RECOURSE MECHANISM

TRUSTe Dispute Resolution


Appropriate statutory body with jurisdiction to investigate any claims against Infor (US), LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission