• Information and Communications Technology
  • Software


EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 4/24/2017
Inactive Start Date: 4/9/2021

Purpose of Data Collection

SofterWare, Inc - including the websites and services it operates at,,,, and, provides online tools that our customers use to operate aspects of their business or organization for purposes of fundraising, customer relationship management (CRM), and social engagement among others. In providing these tools, SofterWare processes data our customers submit to our services or instruct us to process on their behalf. While SofterWare’s customers decide what data to submit, it typically includes information about their constituents, donations, and contact information. Contact information and demographic data of EU-based constituents and related information contained within SofterWare's customers' databases may be sent to the U.S. for servicing or hosting. SofterWare uses a limited number of third-party service providers to assist us in providing our services to customers. These third party providers offer data de-duplication services, address verification services, hosting, and data storage services and other technical operations. These third parties may access, process, or store personal data in the course of providing their services. SofterWare maintains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with our Privacy Shield obligations.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact SofterWare, Inc at:

Carl Zentmayer
IT Manager
SofterWare, Inc
Main Office - Fort Washington, Pa
601 Office Center Dr, Suite 200
Fort Washington, Pennsylvania 19034

Appropriate statutory body with jurisdiction to investigate any claims against SofterWare, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission