Other Covered Entities
Industries
- Information and Communications Technology
- Software
Participation
Swiss-U.S. Data Privacy Framework Framework: Active
UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Cloud Software Group, Inc. processes personal data in order to deliver to its website visitors, customers, their end users, or partners a portfolio of hardware, software, mobile and cloud products and services to provide digital workspaces, application delivery, virtualization, mobility, network delivery, file sharing solutions, and network performance measurement (the "Offerings"). These Offerings are provided and/or marketed through the citrix.com, ibi.com, jaspersoft.com, podio.com, rightsignature.com, sharefile.com, and tibco.com and other associated websites. The type of personal data processed varies by the Offering and activity in which the website visitor, customer, end user, employee, or partner participates including, but not limited to: names and email addresses necessary to permit registration or authentication of an account, credit card or other billing information required for the processing of payments, details needed to provide support or information, business information necessary to apply for partner programs, enroll in training, or participate in promotions, forums, online and offline events. Personal data may also be processed as needed to provide communication, authentication, security as well as diagnostic or customer improvement programs. Personal data may also be processed at the request of our large enterprise customers, the extent of which is determined and controlled by the customer in its sole discretion, and may include, but is not limited to: first and last name; title; position; employer; data uploaded to the Offering; limited contact information; and possibly professional life information such as compensation information, geographic location, and ID data such as employee number. Cloud Software Group may disclose personal data to trusted third-parties which support Cloud Software Group Offerings and activities such as banks, logistics companies, approved business partners, its affiliate companies, marketing agencies, export compliance agents, data storage providers, customer support services, analytic services, and others contracted to provide operations and customer relations management. We also collect personal data from applicants, employees, contractors, interns and office visitors as part of the talent acquisition process, in order to provide payroll, benefits, software and hardware tools and other services necessary including crime/fraud detection and prevention, security, and for compliance with governmental, legislative, and regulatory requirements.
Privacy Policy
HR Data
This privacy policy describes how we collect and use personal information about Cloud Software Group current and former employees, contractors and interns globally in connection with their working relationship with us.
Non-HR Data
Describes how Cloud Software Group, its subsidiaries and related companies handle and protect candidate data, the identifiable information that an individual makes available to us in connection with the talent acquisition process.
This Business Conduct Reporting Privacy Policy applies to the information about such conduct that is provided by our customers, partners and other external parties.
This Privacy Policy describes the types of personal information Cloud Software Group obtains, how we may use that personal information, with whom we may share it and how you may exercise rights regarding our processing of that information through our online channels.
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Cloud Software Group, Inc. at:
Chief Privacy Officer
Fort Lauderdale, Florida 33309
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Cloud Software Group, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Cloud Software Group, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission