UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Syndigo processes personal data for the purposes of: (1) enabling the use of CXH (for example, to provide access to CXH); (2) providing web analytics to Syndigo customers who use Enhanced Content; and (3) ensuring that only authorized users access CXH. The personal data processed by Syndigo includes: (1) biographical information, such as first and last name; (2) professional information, such as business email, role/job title, and company name; (3) contact information, such as email address, phone number, and physical address; (4) account information, such as username and password; and (5) web analytics data, such as user, session, and visit IDs (randomly generated GUID), IP address, and site behavior (only applicable to visitors of websites where customer Enhanced Content is embedded). Syndigo may share personal data with its subsidiaries and affiliates, as well as with its service providers, who process personal data on Syndigo’s behalf, and who agree to use the personal data only to assist Syndigo in operating CXH or as required by law. Syndigo’s service providers may provide: (1) application hosting services; (2) cloud storage services; (3) colocation data services; (4) records and data management services; (5) Database Administration (DBA) services; (6) IT services; (7) security services; (8) email software; (9) CRM services; and (10) analytics services.
This Privacy Notice (the “Notice”) addresses individuals whose personal data Syndigo LLC (“Syndigo”) may receive in its web-based software application Content Experience Hub (“CXH”). In particular, Syndigo may receive Personal Data of customer-appointed key contacts associated with products that are syndicated with CXH, as well as web analytics data relating to website visitors of Syndigo’s customers using Syndigo’s Enhanced Content application.
Syndigo LLC (“Syndigo,” “we,” “us,” “our”) takes the protection of personal data (“Personal Data”) very seriously. This Privacy Notice (the “Notice”) addresses individuals whose Personal Data we receive in our web-based software application, Content Experience Suite (“CES”) as a service provider. In particular, we may receive Personal Data of customer-appointed key contacts associated with products that are syndicated with CES, as well as web analytics data relating to website visitors of our customers using Syndigo’s Enhanced Content application or other analytics features offered by Syndigo. In operating CES and in the context of this Notice, we act as a service provider. This means that our access to the Personal Data within CES for the purposes described in the Notice is limited to the services our customers have asked for. Please read this Notice to learn more about how we collect, use, and otherwise process your Personal Data within CES as a service provider.
Verification MethodVeraSafe DPF Verification and Certification Program
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Syndigo LLC at:
Information Privacy Analyst
Chicago, Illinois 60604
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Syndigo LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Syndigo LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission