Industries

  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers

Participation

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 3/25/2020
Inactive Start Date: 6/3/2022

Purpose of Data Collection

Realtimeboard Inc. dba Miro collects a variety of personally identifiable information ("PII") about users of its Services in order to ensure a quality user experience. Realtimeboard Inc dba Miro restricts the personal data collected to user name and email address provided by user and IP address collected automatically. Realtimeboard Inc collects information that users provide when registering or using Miro Services. When a user registers for a Miro user account (" Account ") on the website or mobile application, the user will be assigned a unique account identifier which will be associated with any information he/she provides to us under the Account. The user may also provide certain information to Realtimeboard Inc using certain features available through our Services without signing up for an Account, such as filling out a request form, providing feedback, emailing us, or engaging in communications with our team. Additional information may be provided by a user when requesting customer support from Realtimeboard Inc. Some information is collected automatically. For example, when a user visits our website, our systems automatically maintain web logs to record data about all visitors who use our website and store this information in our database. These web logs may contain information about the user including the following: IP address, type(s) of operating system used, type of device used, date and time the user visited the website, user activity and/or referring websites. Realtimeboard Inc. uses user log information to troubleshoot problems, gather demographic information, customize user experience when accessing Miro Site, Services and other business purposes. In order for Realtimeboard Inc dba Miro to provide and maintain the Site and Services, and to improve user experience, Realtimeboard Inc dba Miro will use personal information in accordance with user instructions, including any applicable terms in relevant Customer Agreements and applicable law. Miro uses user personal data in furtherance of our legitimate interests in operating our Site, Services and business. Additionally, Realtimeboard Inc dba Miro uses user information to: ● Develop, research, process, safeguard, modify and improve our communications, the Site and Services. ● Send correspondence to your e-mail address, including sending password verification and retrieval links, billing, account management information, newsletters, answers to queries/suggestions and other notices related to the Site and Services. ● Improve your user experience and provide you with customer support. ● Investigate and help prevent security issues, abuse and breaches. ● As required by applicable law, legal process or regulation.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Realtimeboard Inc. dba Miro at:

Laszlo Szabo
Privacy Counsel
Realtimeboard Inc. dba Miro
201 Spear Street, Suite 1100, San Francisco, CA 94105
201 Spear Street Suite 1100
San Francisco, California 94105


Appropriate statutory body with jurisdiction to investigate any claims against Realtimeboard Inc. dba Miro regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission