- Information and Communications Technology
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
We use your information for the following specific purposes: - Providing Grammarly products to you. We use data to operate our products and provide a rich, interactive experience. For example, we process your user content to show you appropriate writing suggestions. - Personalizing Grammarly for you. We use personal information to tailor your Grammarly experience and enhance your communication abilities. For example, if you set up a personal dictionary, we will customize your suggestions to account for your personal dictionary. - Providing support to you. We need personal information to resolve issues that you encounter with our products. For example, if you contact our support team, we may need access to account information in order to respond to your request. - Troubleshooting and debugging our products. We need data to resolve technical issues that arise with our products. For example, we use log data to track outages. - Building and improving our products. We’re continually developing new methods to make our products smarter, faster, more secure, and more helpful. We use data to help us do so. For example, we refer to usage data to help us decide what new features to build. - Processing payments. If you are a paying customer, we need payment information to enable your transaction. - Promoting our products. We use data to send promotional communications. For example, depending on your location, we may use account information to send you marketing emails about new products or offers, from which you can unsubscribe. - Ensuring our and our users’ safety and security. We need personal information to protect Grammarly against fraud and abuse. For example, we may need to use your account information to verify your activity and protect against malicious, deceptive, or illegal activity. - Supporting and selling our products. We use sales and support data to promote and sell our products to you and to provide you with support. Some of these activities are provided by service providers with whom we have contracted. - Complying with legal obligations. We use personal information where required by law or where we believe it is necessary to protect our or others’ legal rights. For example, we may process account information to help you exercise your data protection rights.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Grammarly Inc at:
Chief Information Security Officer
San Francisco, California 94104
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Grammarly Inc to your question or complaint, please contact the independent recourse mechanism listed below
Appropriate statutory body with jurisdiction to investigate any claims against Grammarly Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission