Industries
- Information and Communications Technology
- Cybersecurity
Participation
Swiss-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Lookout, Inc. collects, stores and processes personal data from users in the EU and EEA to provide those users with basic mobile endpoint security services as well as identity protection services as part of the Lookout Premium Product Offering. In order to be able to provide these services Lookout Inc., transfers consumer personal data from the EU to Lookout subsidiaries in the United States. To the extent that Lookout collects Human Resources personal data to provide employment services or benefits, such information is also transferred from the EU and/or Switzerland to Lookout subsidiaries. Lookout Inc., maintains Privacy Policies to ensure compliance with local and international regulatory requirements.
Privacy Policy
HR Data
This HR Privacy Policy provides information to Workers regarding how Lookout handles personal data. Lookout Inc. (“Lookout,” “we,” “us,” or “our”) is responsible for the processing of Personal Data in relation to various human resources functions. Lookout complies with the principles of the EU-U.S. Privacy Shield and US-Swiss Privacy Shield (US-Swiss pending) programs, fedRAMP and the GDPR regarding Personal Data that we receive from our European Lookout affiliate. The Lookout Privacy Shield certification is posted to the U.S. Department of Commerce website at https://www.privacyshield.gov/list. The Lookout fedRAMP status is posted on the FedRAMP marketplace website and can be found here: https://marketplace.fedramp.gov For additional information regarding Lookout certifications contact privacy@lookout.com
This HR Privacy Policy provides information to Workers regarding how Lookout handles personal data. Lookout Inc. (“Lookout,” “we,” “us,” or “our”) is responsible for the processing of Personal Data in relation to various human resources functions. Lookout complies with the principles of the EU-U.S. Privacy Shield and US-Swiss Privacy Shield (US-Swiss pending) programs, fedRAMP and the GDPR regarding Personal Data that we receive from our European Lookout affiliate. The Lookout Privacy Shield certification is posted to the U.S. Department of Commerce website at https://www.privacyshield.gov/list . The Lookout fedRAMP status is posted on the FedRAMP marketplace website and can be found here: https://marketplace.fedramp.gov For additional information regarding Lookout certifications contact privacy@lookout.com
This policy governs Lookout Inc.'s processing of worker personal data in relation to various human resources functions and provides information to workers regarding Lookout’s handling of their personal data pursuant to the Privacy Shield.
HR and Non-HR Data
Introduction Lookout, Inc. (“Lookout” or “us” or “we”) provides this Privacy Notice (the “Notice”) to inform you of our practices regarding the collection, use and disclosure of information we receive from users of the lookout.com website, any other Lookout sites that link to this Notice, other Lookout events such as trade shows or sponsored events (collectively, the "Site"). Except where explicitly provided otherwise herein, this Notice applies to information provided or collected through the Site, and other information collected by Lookout offline. Any information collected from you from the use of one of our applications will be subject to a separate privacy notice. Note that Lookout’s applicable terms of service for our services may contain additional notices and terms that apply to our collection and use of data and metadata in connection with your use of those services. This Notice may be updated from time to time. We will notify you of any material changes by posting the new Notice on the Site. You are advised to consult this policy regularly for any changes. 1. Information We Collect Lookout may collect the following categories of information, some of which you may voluntarily provide, from your use of the Site: • Identification Data, including your name, title, job title, and company name. • Contact Data, including your phone number, address, and email address. • Cookie and Device Data, including information about your visit of our website, IP address, device identifier, browser type and version, operating system and network, location and time zone setting, and other similar tracking technology as further explained below. • Event Registration Data, including Identification Data, Contact Data, and other information you provide to us when you access various Lookout content, such as whitepapers, videos, or other research materials. • Job Applicant Data, including Identification Data and Contact Data, resume and other data provided by you or third parties (e.g. recruiters) on our website in connection with job openings. Privacy Notice Privacy Notice 3 • Third Party Information. We may also collect these same categories of information through the use of our third-party marketing and content syndication vendors. 2. How We Use Your Information We take your privacy very seriously and will only use and disclose this information for the business and commercial purposes described in this Notice. How we use your information will vary depending on the type of data as described below: • Addressing customer inquiries – we use Identification Data, and Contact Data to address customer inquiries so that you may receive a response from us when you contact us. • Sending relevant marketing messages and inviting you to events/seminars – we use Identification Data, Contact Data, Cookie and Device Data, and Event Registration Data to communicate with you by way of email alerts and mail to provide you with information about product announcements, and special promotions from Lookout or our business partners, to invite you to events that may be of interest to you, or to administer participation in surveys, contests and sweepstakes. You can choose not to receive such marketing communications by clicking on the unsubscribe link in our emails, as further described below. • Improving our Site – we use Cookie and Device Data to improve the functionality and user-friendliness of our Site. If you fill out a survey or email Lookout for support, we may retain that information in order to provide you with support and to improve our Site. • Keeping our Site and IT systems and processes safe – we use Identification Data, Contact Data, and Cookie and Device data to ensure the security and confidentiality of your data, and to prevent illegal activities, including fraud, which could harm you and us. • Recruitment – Job Applicant Data is collected and processed for purposes of screening, identifying, and evaluating candidates for positions; and record-keeping related to hiring processes. This processing is necessary in order to take steps at the request of the job applicant in the context of recruitment prior to entering into a contract and may be used as necessary to comply with legal, regulatory, and corporate governance requirements.
Mobile Endpoint Security Privacy Statement Lookout firmly believes that your privacy is as important as your security, so we want to be completely transparent about the data we collect to help safeguard your device and the security of your employer. Lookout, Inc. (“Lookout,” “we,” or “us” or “our”) provides you with this Enterprise Privacy Statement to describe our information practices with respect to our Mobile Endpoint Security Products (the “Endpoint Security Product”). This Enterprise Privacy Statement governs the data collected from or about you through your installation and activation of our Endpoint Security Product on your mobile device. By downloading and activating the Endpoint Security Product, you authorize the data collection, use, disclosure, and storage practices described in this Enterprise Privacy Statement. You may have been directed to download and install the Endpoint Security Product as a result of your employment by an organization that either (1) requires all or some of its workforce to install the Endpoint Security Product or (2) requires all or some of its workforce to install a mobile device management suite that includes the Endpoint Security Product. Please be advised that this Enterprise Privacy Statement governs only our information practices with respect to our Endpoint Security Product. To the extent you have questions or requests regarding the data collection, use, disclosure, and security practices of your employer (“Employer”) or a mobile device management provider (“MDM Provider”), or about data that we collect on behalf of your Employer, you should direct those questions or requests to those parties. Lookout reserves the right to change this Enterprise Privacy Statement at any time to reflect changes in the law, our data collection and use practices, the features of the Endpoint Security Product, or advances in technology. Please check this page periodically for changes. Your continued use of the Endpoint Security Product following the posting of changes to this Enterprise Privacy Statement will mean you accept those changes. We have endeavored to structure this Enterprise Privacy Statement to answer your questions about our Endpoint Security Product.
Non-HR Data
This Privacy Statement describes our information practices with respect to our Enterprise Security Products (the “Enterprise Security Product”), and governs the data collected from or about our users through your installation and activation of our Enterprise Security Product on a user's mobile device.
This document is our Personal Application Privacy Notice (the “Notice”), which describes what information we collect from you when you use the Lookout Personal Application (the “Personal App”) and how we use that information. It is important that you read the Notice along with the Lookout Terms of Service (available at www.lookout.com/legal/terms) because both apply to your use of the Personal App. Any information that is collected from you by Lookout other than through the use of the Personal App will be subject to a different privacy notice. This Notice may be revised to keep pace with changes in our products and services and laws applicable to Lookout and you. If we make material changes to this Notice, then we will notify you. If you do not wish your information to be subject to the revised Notice, you will need to close your account. This Notice can be accessed from the Lookout mobile application login screen, from the settings in the Lookout Personal App, and from our company’s website.
Effective Date: April 15, 2019 This document is our Privacy Policy, which describes what information we collect from you and how we use it. It is important that you read the Privacy Policy along with the Lookout Terms of Service (available at www.lookout.com/legal/terms) because both apply to your use of the Lookout Personal App. Our Privacy Policy applies to our websites and mobile websites including at www.lookout.com , our Lookout Personal App, and all other Lookout services provided as part of the Lookout Personal App (as that term is defined in our Terms of Service). The Lookout Enterprise Mobile Endpoint Security product privacy policy is described in the Lookout Enterprise Privacy Statement. This Privacy Policy describes the collection and use of Personal Data (PD). Personal Data (PD) collected from you includes data elements such as your name, email address, phone number, and/or your mobile device’s unique identifier, among other things. The term Personal Data also encompasses personally identifiable information and personal data as defined in the GDPR General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”). This Privacy Notice may be revised to keep pace with changes in our products and services and laws applicable to Lookout and you. If we make material changes to this Notice , then we will notify you. If you do not wish your information to be subject to the revised Privacy Notice , you will need to close your account. This Privacy Notice can be accessed from the Lookout mobile application login screen, from the settings in the Lookout Personal App, and from our company’s website. Please contact us at privacy@lookout.com if you have any questions about this Privacy Policy.
Effective Date: January 1, 2022 This document is our Privacy Policy, which describes what information we collect from you and how we use it. It is important that you read the Privacy Policy along with the Lookout Terms of Service (available at www.lookout.com/legal/terms) because both apply to your use of the Lookout Personal App. Our Privacy Policy applies to our websites and mobile websites including at www.lookout.com , our Lookout Personal App, and all other Lookout services provided as part of the Lookout Personal App (as that term is defined in our Terms of Service). The Lookout Enterprise Mobile Endpoint Security product privacy policy is described in the Lookout Enterprise Privacy Statement. This Privacy Policy describes the collection and use of Personal Data (PD). Personal Data (PD) collected from you includes data elements such as your name, email address, phone number, and/or your mobile device’s unique identifier, among other things. The term Personal Data also encompasses personally identifiable information and personal data as defined in the GDPR General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”). Lookout reserves the right to change this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this document or web pages provided on Lookout.com periodically for changes. By continuing to use our services, you accept those changes and agree to be bound by the updated policy. Please contact us at privacy@lookout.com if you have any questions about this Privacy Policy. This policy can be accessed from the Lookout mobile application login screen, from the settings in the Lookout Personal App, and from our company’s website.
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Lookout Inc. at:
Data Protection Officer
Boston, Massachusetts 02108
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Lookout Inc. to your question or complaint, please contact the independent recourse mechanism listed below
Appropriate statutory body with jurisdiction to investigate any claims against Lookout Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission