Other Covered Entities

Fresh Relevance Inc.


  • Information and Communications Technology
  • Information Services
  • Information and Communications Technology
  • Software


Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 8/22/2017
Inactive Start Date: 5/1/2021

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 8/12/2016
Inactive Start Date: 5/1/2021

Purpose of Data Collection

We are an multi-channel marketing automation company that provides services to our clients for customer engagement communications via electronic channels. We offer a number of solutions to manage customers life cycles, including acquisition, engagement, shopping cart recovery, post-purchase, re-engagement, product recommendation and social and mobile strategies. Dotdigital's SaaS applications provides a platform for our customers to build and manage marketing and customer engagement campaigns, technology support for preference management, data hosting, message delivery, tracking results of campaigns, analysis of data, and transferring collected data back to the client.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact dotdigital, Inc. at:

Privacy Team
Privacy Team
dotdigital, Inc.
333 7TH Ave FL 18
New York, New York 10001

Appropriate statutory body with jurisdiction to investigate any claims against dotdigital, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission