Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 2/23/2023
Next Certification Due Date: 3/16/2024
Data Collected: HR, NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 2/23/2023
Next Certification Due Date: 3/16/2024
Data Collected: HR, NON-HR

Purpose of Data Collection

To provide our software products and services to customers, including sales, product performance and improvement, and customer service communications. Third parties may receive personal data to serve ads or deliver content or plug-ins to customers, or to provide analytics services to RealNetworks.

Privacy Policy

HR Data

Job Candidates’ Privacy Policy
Description:

This document sets forth the RealNetworks Job Candidates’ Privacy Policy governing RealNetworks’ use of Personal Data in support of its human resources operations. This Policy is applicable to all job candidates of Real and its subsidiaries.

Effective Date: 2/23/2023
RealNetworks Human Resources Privacy Shield Privacy Policy Statement (HR)
Description:

This document sets forth the RealNetworks Human Resources Privacy Shield Privacy Policy governing RealNetworks’ use of Personal Data. This Policy is applicable to all employees of Real and its subsidiaries.

Effective Date: 2/23/2023

Non-HR Data

Description:

The GameHouse Privacy Policy describes the way in which GameHouse, the games division of RealNetworks, collects and uses personal information when customers use GameHouse products, services and websites.

Effective Date: 12/22/2022
Description:

Privacy policy for RealNetworks' websites and goods and services.

Effective Date: 12/22/2022
Description:

This Policy describes the ways in which RealNetworks collects and uses personal information when you use SAFR branded facial and object recognition software solution and the SAFR website.

Effective Date: 12/22/2022
Description:

Privacy Policy for RealNetworks' SAFR facial and object recognition software solution and the SAFR website.

Effective Date: 12/22/2022

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact RealNetworks LLC at:

Cyrus Christenson
Deputy General Counsel
RealNetworks LLC
1501 1st Ave S #600
Seattle, Washington 98134

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from RealNetworks LLC to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against RealNetworks LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission