Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
WhatsApp LLC (“WhatsApp”) has certified to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework with the U.S. Department of Commerce regarding the collection and processing of personal data from our business partners in the European Union and Switzerland (Partners) in connection with the products and services described in our Privacy Shield Notice (Partner Services) although WhatsApp does not rely on the EU-U.S. Privacy Shield Framework for transfers of personal data in light of the judgment of the Court of Justice of the EU in Case C-311/18. WhatsApp processes the personal data provided by our Partners to provide Partner Services in accordance with the terms applicable to the relevant Partner Service and otherwise with the Partners' instructions.
The WhatsApp LLC Privacy Shield Notice describes WhatsApp's participation in the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Frameworks and provides the information outlined in the Privacy Shield Notice Principle.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact WhatsApp LLC at:
Menlo Park, California 94025
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from WhatsApp LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against WhatsApp LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission