- Business and Professional Services
- Operations and Maintenance Services
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Data Subjects Data Subjects include Customer’s employees, agents, advisors, contractors and/or customers. If applicable, additional Data Subjects must be additionally instructed by Customer and agreed between Planon and Customer in writing. Categories of data The personal data relating to individuals which is uploaded onto the Software by Customer and/or processed by Planon and/or a Subcontractor under the Agreement: - First name and surname; - Telephone number; - Gender; - Email address; - Password - Profile picture If applicable, additional categories must be additionally instructed by Customer and agreed between Planon and Customer in writing. Processing operations Processing through or by the Services pursuant to the Agreement. Subject matter, duration, nature and purpose of the processing of Personal Data. The subject matter, duration, nature and purpose of the processing of Personal Data as part of the Cloud Services / SaaS are, but not limited to, as follows: Subject matter: On-line access to Software hosted by Planon on behalf of Customer. Duration: For 12 months periods, unless one of the Parties has terminated three (3) months before the end of the then current 12 months period or if agreed otherwise in the Agreement. Nature: On-line access to Software hosted by Planon on behalf of Customer. Purpose: • To enable Customer access on-line the Software hosted by Planon on behalf of Customer; • To conclude and carry out the contract between Planon and Customer; • To comply with legal obligations of Planon. Planon will not disclose Personal Data to any third party, except as necessary to comply with a specific clause in a Data Processing Agreement, the law or a valid and binding order of a law enforcement agency (such as a subpoena, court order or order of a competent administrative authority).
HR and Non-HR Data
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Planon Corporation at:
Information Security Officer
Braintree, Massachusetts 02184
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Planon Corporation to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Planon Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission