Participation
Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse
EU-U.S. Data Privacy Framework Framework: Inactive - Lapse
Purpose of Data Collection
Client data : Account creation and management : - Name, surname - Email address and phone number - ID, username, and encrypted password Management of numbers and processing of calls : - Phone number(s) - Call / user identifier(s) - Call metadata (duration, phone number(s) of the other parties) Storage of recordings: - Call recording - Call metadata (duration, origin and destination phone numbers) Integration with CRMs and Helpdesks : - User name - Call metadata (origin and destination phone numbers, duration) - User notes Management of commercial agreements and billing: - Name, surname - Email address and phone number - Billing history To generate statistics on the use of the Services and collect your opinion on the Service: - Name - Phone Conversation - Browsing
Dispute Resolution
Questions or Complaints?
If you have a question or complaint, please contact Aircall.io, Inc at:
General Counsel
New York, New York 10003
Appropriate statutory body with jurisdiction to investigate any claims against Aircall.io, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission