Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/27/2018
Next Certification Due Date: 1/29/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/27/2018
Next Certification Due Date: 1/29/2020
Data Collected: NON-HR

Purpose of Data Collection

Our software, Direct Mail, allows users to import email lists that may contain names, email addresses, and other personal data belonging to their subscribers (the “Subscriber Data”) for the purpose of sending email campaigns. Subscriber Data is used by us to send email campaigns on behalf of our users and to support additional Direct Mail features. Subscriber Data is not disclosed to any third party. Direct Mail users provide us their own email address, name, and billing information (collectively, the “Customer Data”) when signing up for an account. Customer Data is used by us for purposes of billing, account notifications, and customer service. In accordance with our Privacy Policy, we may share limited Customer Data with the following types of third-party partners: payment processors, customer service portals, and advertising platforms. These partners allow us to process customer payments, provide customer service, and help us better understand our users and to serve relevant advertising to them and others like them.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

Privacy policy describing details about how your personal information is collected and used.

Effective Date: 3/2/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact e3 Software LLC at:

Ryan Billings
Customer Support
e3 Software LLC
465 Fairchild Drive, Suite 229
Mountain View, California 94043

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from e3 Software LLC to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against e3 Software LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission