• Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 2/22/2018
Next Certification Due Date: 2/21/2020
Data Collected: NON-HR

Purpose of Data Collection

We provide live chat and lead generation service primarily to automotive dealer websites. In using our live chat, a customer on an automotive dealership website will initiate a live chat with one of our operators, and provide their contact information (eg. name, email, phone number) so that someone from the automotive dealership may contact them to help them with their inquiry. Alternatively, a user may also voluntarily submit their name, phone, and email via web form to claim an offer on the dealership website.

Privacy Policy

Non-HR Data


This is the privacy policy applicable to users of as well as our live chat service.

Effective Date: 2/1/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Gubagoo Inc. at:

Ryan Osten
General Counsel
Gubagoo Inc.
Head Office
4800 T-Rex Avenue, Suite 350
Boca Raton, Florida 33431

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Gubagoo Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Gubagoo Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission