Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 2/22/2018
Next Certification Due Date: 4/15/2021
Data Collected: NON-HR

Purpose of Data Collection

We provide live chat, lead generation and e-commerce software primarily to automotive dealer websites. In using our live chat, a customer on an automotive dealership website will initiate a live chat with one of our operators, and provide their contact information (eg. name, email, phone number) so that someone from the automotive dealership may contact them to help them with their inquiry. Alternatively, a user may also voluntarily submit their name, phone, and email via web form to claim an offer on the dealership website. For USA consumers only, using our e-commerce software on a dealership's website can complete many steps of the online vehicle purchase process including submitting contact information and information necessary for a credit application (driver's license, insurance card, employment history, SSN, home ownership, personal information). In the USA, we collect this information solely for the purpose of enabling the consumer to purchase a vehicle from the dealership that they are interacting with.

Privacy Policy

Non-HR Data

Description:

At the link below is our consumer facing privacy policy.

Effective Date: 5/22/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Gubagoo Inc. at:

Ryan Osten
Legal Counsel
Gubagoo Inc.
Head Office
4800 T-Rex Avenue, Suite 350
Boca Raton, Florida 33431

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Gubagoo Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Gubagoo Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission