Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 2/22/2018
Inactive Start Date: 5/26/2023

Purpose of Data Collection

We provide live chat, lead generation and e-commerce software primarily to automotive dealer websites. In using our live chat, a customer on an automotive dealership website will initiate a live chat with one of our operators, and provide their contact information (eg. name, email, phone number) so that someone from the automotive dealership may contact them to help them with their inquiry. Alternatively, a user may also voluntarily submit their name, phone, and email via web form to claim an offer on the dealership website. For USA consumers only, using our e-commerce software on a dealership's website can complete many steps of the online vehicle purchase process including submitting contact information and information necessary for a credit application (driver's license, insurance card, employment history, SSN, home ownership, personal information). In the USA, we collect this information solely for the purpose of enabling the consumer to purchase a vehicle from the dealership that they are interacting with.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Gubagoo Inc. at:

Ryan Osten
Executive Vice President
Gubagoo Inc.
Head Office
4800 T-Rex Avenue, Suite 350
Boca Raton, Florida 33431


Appropriate statutory body with jurisdiction to investigate any claims against Gubagoo Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission