- Information and Communications Technology
- Application Software
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
SHR Global processes the personal data of individuals who make hotel reservations by providing the software that allows them to complete their room reservation, including the hotel guest's name, physical address, credit card information and occasionally, the birth date of the hotel guest. The data collected is not disclosed to any third party and the credit card information is deleted 14 days after it is processed.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Sceptre Hospitality Resources at:
Director - Information Security
Houston, Texas 77027
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Sceptre Hospitality Resources to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Sceptre Hospitality Resources regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission