Other Covered Entities
Industries
- Information and Communications Technology
- Software
- Application Software
Participation
UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Mindtickle uses collected Human Resource Personal Information for below purposes: - assessing your suitability for the job position - creating and maintaining your profile in our internal systems - reaching out to discuss the role, respond to inquiries, and communicate with you about your application - contacting you with future communications and updates about other suitable opportunities at Mindtickle - requesting feedback for enhancing our application and recruitment procedures - verifying the information shared as a part of the job application and conducting background/reference checks Mindtickle uses collected Personal Information other than Human Resource Data for providing Services, including: - Performing User registration, activation, and authentication activities - Displaying User details in the User profile, reporting hierarchy, User analytics, coaching reviews, content metadata, feedback, and comments - Displaying audio/video submissions and call recordings - Sharing assets on behalf of User through their email address - Processing and responding to API (REST, GraphQL, Open Data Protocol, etc.) and integration data exchange requests - Providing User analytics information through integrated data warehouse e.g., Snowflake - Providing insights, forecasts, risks and opportunities into Customer sales processes and revenue pipeline - Logging and monitoring of User session activity for issue debugging and product improvement - Tracking of reported service issues and enhancement requests - Sending chat and email communication for support, issue debugging, account and relationship management, etc. - Sending email communication related to service notifications/reminders, release notes, announcements, service incidents, scheduled maintenance, legal/privacy communication, subscribed webinars, product surveys, etc. - Tracking User engagement and feedback in Customer relationship management system - Gathering feedback on product onboarding and orientation process - Supporting Customers in their business objectives, including providing data and analysis related to their usage of Services - Fulfilling any other Customer requests within the scope of Services in the Customer Agreement - Sending marketing communications relating to our business or of third parties which we think may be of interest to you (Applicable as per the Customer Agreement representing End-User) - Participating in contests and other promotional events (Applicable as per the Customer Agreement representing the End-User) - Our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities. Further, Mindtickle uses collected Personal Information other than Human Resource Data to sell our Services, including: - sharing requested technical resource papers, recorded webinars, interactive product walkthroughs, etc. - enabling you to participate in webinars, events, seminars, etc. - sending relevant marketing communication and product surveys - personalizing your experience and improving the overall quality of our website - identifying visitor engagement trends for determining the effectiveness of our promotional campaigns - responding to queries and feedback raised through our website contact page or otherwise - fulfilling and responding to data subject requests - capturing and managing the cookie consent on the website - sending alerts regarding the subscribed events, such as sub-processor notification - delivering corporate gifts relating to participation and contribution to promotional events - enriching and generating business development and sales leads - validating and verifying contact email addresses for fraud detection and spam prevention - contacting and scheduling meetings for business development conversation
Privacy Policy
HR Data
Mindtickle, Inc. and Mindtickle Interactive Media Pvt. Ltd. (together referred to as “Mindtickle,” “us,” “we,” or “our”) respect your privacy and are committed to protecting your Personal Information. Our Privacy Policy outlines the manner in which Mindtickle gathers, utilizes, transfers, safeguards, stores, maintains, or otherwise manages the Personal Information of individuals (“You”) collected from your job application, résumé, curriculum vitae, or via other sources throughout the recruitment process. It also describes the rights accessible to you as a data subject under applicable data protection laws and the procedures governing our response to such requests.
Non-HR Data
Mindtickle, Inc. and Mindtickle Interactive Media Pvt. Ltd. (“Mindtickle” or “we”, “us” or “our”) are committed to ensuring that your privacy is protected and want you to understand how we collect, use, and disclose your information. Our Privacy Policy outlines the manner in which Mindtickle gathers, utilizes, transfers, safeguards, stores, maintains, or otherwise manages the Personal Information of individuals (“You”) collected through our marketing website located at mindtickle.com, including linked sub-domains (the “Website” or “the “Site”) or shared with us through other sales /marketing channels and business partners as well as web applications, mobile applications, and other services offered as a part of our subscription services (the “Services”). It also describes the rights accessible to you as a data subject under applicable data protection laws and the procedures governing our response to such requests.
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact MindTickle at:
COO & DPO
San Francisco, California 94104-3620
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from MindTickle to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against MindTickle regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission