- Information and Communications Technology
- Application Software
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Information MindTickle may collect: - Personal Information: This refers to any information that our customers voluntarily submit to us and that in isolation or through a combination of information identifies them as individuals or relates to an identifiable individual, including without limitation: name, title, company name, job function, expertise, postal address, telephone number, or email address (collectively “Personal Information”). Personal Information can also include information about any transactions, both free and paid, that End-Users enter on the Websites, and information that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers. - Navigational Information: As is true of most websites, we gather certain information automatically. “Navigational Information” includes but is not limited to information about users’ systems and visits to MindTickle’s Services such as IP address, Internet service provider (ISP), geographic location, referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. Purposes for using the personal information - To improve the experience of an End-User by personalizing our Services - To respond to users’ inquiries and fulfil their requests. For example, but not limited to sending newsletters & requested information regarding our Services and to handle support requests to support Customers in their business objectives, including providing data & analysis related to their usage of Services or as otherwise requested by them within the scope of Services in the Customer Agreement - To communicate with Customers & End-Users and support them during their use of Services - To send marketing communications relating to our business or of carefully-selected third parties which we think may be of interest to our customers, in compliance with applicable laws (This applies only to the Personal Information collected on our Website or if agreed to expressly in the Customer Agreement in which the End-User is represented by the Customer.) - To allow our customers to participate in contests and other promotional events and to administer these activities (This applies only to the Personal Information collected on our Website or if agreed to expressly in the Customer Agreement in which the End-User is represented by the Customer.) - For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities. - As we believe to be necessary or appropriate: (a) under applicable law, including laws outside our customer's country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact MindTickle at:
CTO & CISO
San Francisco, California 94104
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from MindTickle to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against MindTickle regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission