Industries

  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/31/2018
Next Certification Due Date: 12/18/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/31/2018
Next Certification Due Date: 12/18/2020
Data Collected: NON-HR

Purpose of Data Collection

HelloSign provides a website, software, and mobile applications which allow people to streamline complex transactions through innovative digital solutions such as electronic fax, electronic signature, and workflow automation. HelloSign offers services to individual uses on both a free and paid subscription basis (HelloSign Free, HelloFax Free, HelloSign Professional, and HelloFax Home Office respectively). HelloSign also offers services intended for use within teams and organizations on a paid subscription basis (HelloSign Business, HelloSign Enterprise, HelloFax Professional, HelloFax Small Business, HelloFax Enterprise, and HelloWorks Enterprise). HelloSign also provides Application Programming Interfaces (the “API”) that allow Customers to build integrated fax, signature or workflow automation solutions within a Customer’s websites, applications, or other properties. HelloSign collects personal data from individuals in European Union member states for the purposes of providing and improving these services, entering into contracts, providing customer support, as well as enforcing its terms of use and enterprise agreements. HelloSign uses certain trusted third parties (for example, providers of customer support and IT services) to help provide, improve, protect, and promote its services. The trusted third parties may access user information to perform tasks on HelloSign’s behalf. HelloSign remains responsible for the handling of User information per HelloSign’s instruction. HelloSign may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of HelloSign or our users; (d) protect HelloSign’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest.

Privacy Policy

Non-HR Data

Description:

Privacy Policy detailing the approach to Privacy in HelloFax product.

Effective Date: 1/1/2020
Description:

Privacy Policy detailing the approach to Privacy in HelloSign, HelloFax, and HelloWorks products.

Effective Date: 1/1/2020
Description:

Privacy Policy detailing the approach to Privacy in HelloWorks product.

Effective Date: 1/1/2020

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact JN Projects, Inc. at:

Oliver Louie
VP of Legal
JN Projects, Inc.
1800 Owens St.
San Francisco, California 94158

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from JN Projects, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against JN Projects, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission