Industries

  • Information and Communications Technology
  • Information Technology Services
  • Computer Services

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/8/2018
Next Certification Due Date: 3/8/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/8/2018
Next Certification Due Date: 3/8/2019
Data Collected: NON-HR

Purpose of Data Collection

WhatsApp Inc. has certified to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework with the U.S. Department of Commerce regarding the collection and processing of personal data from our business partners in the European Union and Switzerland (Partners) in connection with the products and services described in our Privacy Shield Notice (Partner Services). WhatsApp processes the personal data provided by our Partners to provide Partner Services in accordance with the terms applicable to the relevant Partner Service and otherwise with the Partners' instructions.

Privacy Policy

Non-HR Data

Description:

The WhatsApp Inc. Privacy Shield Notice describes WhatsApp's participation in the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Frameworks and provides the information outlined in the Privacy Shield Notice Principle.

Effective Date: 1/16/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact WhatsApp Inc. at:

Tina Hwang
Associate General Counsel, Product & Privacy
WhatsApp Inc.
WhatsApp Legal
1601 Willow Road
Menlo Park, California 94025

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from WhatsApp Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against WhatsApp Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission