EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/27/2018
Next Certification Due Date: 1/29/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 2/15/2018
Next Certification Due Date: 1/29/2020
Data Collected: NON-HR

Purpose of Data Collection

We use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow individuals to set up a user account and profile, to contact individuals, to fulfill your requests for certain products and services, and to analyze how you use the Services. For Information collected automatically, we may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Privacy Policy

Non-HR Data


This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Services.

Effective Date: 1/26/2019

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Kustomer, Inc. at:

Jeremy Suriel
Kustomer, Inc.
530 7th Avenue, Ste 1601
New York, New York 10018

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Kustomer, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Kustomer, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission