Industries

  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 5/14/2018
Inactive Start Date: 6/13/2019

Swiss-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 5/14/2018
Inactive Start Date: 6/13/2019

Purpose of Data Collection

Wistia collects personal data primarily for the purposes of marketing. Data collected includes name, email address, ip address, completed forms, website visitor data, organization, . This data is used to market our products to these individuals. We also collect personal data for customer service purposes. This data includes email address, and name. This data is used by our customer support team to provide help to our customers with Wistia products that they use. Finally, we collect personal data for service maintenance purposes. Our product is a software platform which customers interact via the web. We collect ip address and in limited cases name and email addresses. This information is then used to help maintain and improve our software services.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Wistia, Inc. at:

Heather Shanahan
VP of Finance
Wistia, Inc.
17 Tudor Street
Cambridge, Massachusetts 02139


Appropriate statutory body with jurisdiction to investigate any claims against Wistia, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission