- Information and Communications Technology
- Application Software
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Wistia collects personal data primarily for the purposes of marketing. Data collected includes name, email address, IP address, completed forms, website visitor data, and organization name. This data is used to market our products to these individuals. We also collect personal data for customer service purposes. This data includes email address, and name. This data is used by our customer support team to provide help to our customers with Wistia products that they use. Finally, we collect personal data for service maintenance purposes. Our product is a software platform which customers interact via the web. We collect ip address and in limited cases name and email addresses. This information is then used to help maintain and improve our software services.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Wistia, Inc. at:
VP of Finance
Cambridge, Massachusetts 02139
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Wistia, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Wistia, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission