Industries
- Education
- Exam Services
Participation
UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
You can generally visit our Site without revealing any Personally Identifiable Information about yourself. In order to use the Services, however, we may be required to collect personally identifiable information, such as your name, email address, phone number, and institution ("Personally Identifiable Information"). Additionally, we may invite you to participate in surveys, questionnaires or contests, contact us with questions or comments or provide us with feedback, which due to the nature of some of these activities, may include the collection of "Personally Identifiable Information". Additionally, by accessing the Site or using the Services, we might collect additional data as set forth below in the "Aggregate Information" paragraph of our privacy policy. We may use your Personally Identifiable Information to contact you to deliver certain services, news or information related to the Services, verify your authority to use our Services, and improve the content and general administration of the Site and our Services. If you are unwilling to allow your Personally Identifiable Information to be used as described in this Section, you should use the Services. Under no circumstances will this information be disseminated to third parties for any use. Secure Exam Proctor Administration: In order to register an institution to use the Proctorio Secure Exam Proctor solution, an administrator account must be created. To register this account, personally identifiable information (such as name, phone number, institution name, and campus email address), must be provided along with information regarding the learning management system (LMS) used by the institution. Secure Exam Proctor Request for Demo: In order to request a demonstration of the Proctorio Secure Exam Proctor solution, personally identifiable information (such as name, phone number, institution name, and campus email address), must be provided along with information regarding the learning management system (LMS) used by the institution. Secure Exam Proctor Exam Environment: You can generally utilize the Secure Exam Proctor for taking a proctored examination without revealing any Personally Identifiable Information about yourself. The information collected during the examination process will only be used in an anonymized form for product development. The types of information collected depend on the exam settings and can include video, audio, and websites visited. Secure Exam Proctor Technical Support: To contact technical support personally identifiable information (such as name, phone number, institution name, and campus email address), may be collected to facilitate the troubleshooting process. Disclosure of such information is considered voluntary and will not be used to create an academic record. Proctorio’s technical support complies with FERPA and all employees are required to complete FERPA training.
Privacy Policy
Non-HR Data
At Proctorio, we prioritize the integrity of online examinations for institutions. Our privacy policy outlines our careful approach to data management and protection. Scope of Data Collection: For effective proctoring, we collect only the necessary data, which may include video, audio, screen recordings, and relevant system metrics.Data Retention Policy: We retain exam videos and related data for a period defined by our institutional agreements or as mandated by legal standards.Commitment to Data Privacy: We do not sell, lease, or rent user data to third parties.
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Proctor.io Incorporated at:
Director of AI Ethics
Scottsdale, Arizona 85251-3818
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Proctor.io Incorporated to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Proctor.io Incorporated regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission