Industries

  • Information and Communications Technology
  • Information Technology Services

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/5/2018
Next Certification Due Date: 5/15/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/5/2018
Next Certification Due Date: 5/15/2021
Data Collected: NON-HR

Purpose of Data Collection

F5 receives personal data pursuant to Privacy Shield through some of the services that F5 provides to its customers, who are businesses and governments. These services consist of (i) support, maintenance and professional services for certain F5 hardware, and cloud versions of that hardware, and (ii) certain cloud-based network and security solutions. The specific personal data that F5 processes in connection with a particular service varies from service to service and from customer to customer. It may include information such as IP addresses, technical data about devices, and network traffic data. F5 uses this data to provide and improve its services, subject to its contract with the relevant customer.

Privacy Policy

Non-HR Data

Description:

F5 has posted its Privacy Shield Privacy Policy on its website, which applies to the categories of data for which F5 has self-certified to the US-EU and US-Swiss Privacy Shield Frameworks.

Effective Date: 4/25/2019

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact F5 Networks, Inc. at:

Scot Rogers
General Counsel
F5 Networks, Inc.
Legal
801 Fifth Ave.
Seattle, Washington 98104

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from F5 Networks, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against F5 Networks, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission