Other Covered Entities
- Information and Communications Technology
- Information Technology Services
- IT Service Management
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Data processed: HID Global collects, processes, and retains information about you when you visit our websites, which may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exist pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. You may choose to provide us with additional information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on our websites or so we can follow up with you after your visit. We may combine other publicly available information related to the organization from which you work for with the information that you provide to us. HID Global or HID Global service providers may observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as IP address) relating to your use of our websites and our services. HID Global’s computer systems are primarily based in the United States, as such, EU customer information may be transferred to these systems in order for HID Global to provide the contracted service, including card personalization services and information collected via our mobile applications. HID Global provides online tools that our Customers use to operate aspects of their businesses. In providing these tools, HID Global processes data our Customers submit to our services or instruct us to process on their behalves. While HID Global’s Customers decide what data to submit, it typically includes information about their employees (e.g., business contact information), purchases, and billing information. Purposes of data processing: HID Global processes data submitted by Customers for the following purposes: • Providing HID Global’s products and services to our customers (to fulfill these purposes, HID Global may access the data to provide the services) • Correcting and addressing technical or service problems, or • Following instructions of the HID Global Customer who submitted the data, • In relation to contractual requirements • Gaining a better understanding of how people interact with our websites • Improve our products and personalize your experiences • Informing you about your account and product information, • Sending email communications for the purpose of sending you information about upcoming webinars and events, product announcements, newsletters and educational content. • Enhancing, modifying, personalizing or otherwise improving our services and communications for the benefit of our Customers • Identifying and preventing fraud • Enhancing the security of our network, mobile applications and information systems Third parties who may receive personal data: HID Global uses a limited number of third-party service providers to assist us in providing our services to customers. These third party providers perform database monitoring and other technical operations, assist with the transmission of data, and provide data storage services. These third parties may access, process, or store personal data in the course of providing their services. HID Global maintains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with our Privacy Shield obligations, and HID Global may be liable if they fail to meet those obligations and we are responsible for the event giving rise to damage.
HID Global's Privacy Shield Notice for Customer data
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact HID Global Corporation at:
Director of Privacy
Austin, Texas 78753
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from HID Global Corporation to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against HID Global Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission