Other Covered Entities
- Information and Communications Technology
- Cloud Computing
- IaaS Providers
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Linode may collect the following customer or client information: full name, company name (if applicable), billing address, credit card number and expiration date, e-mail address, and source Internet Protocol (“IP”) address (unique network addresses). In some instances, Linode may also access, collect, maintain, transmit and/or use photographic proof of identity and credit card credentials provided by our customers to activate a Customer Account. Linode processes customer or client personal data to process customer service requests, handle orders, deliver products and services, process payments, communicate with customers about orders, provide access to secure areas of Linode’s website, and to enable Linode to review, develop and continually improve the products, services and offers that it provides. Linode also uses this information to prevent or detect fraud or abuses of Linode’s website and to enable third parties to carry out technical, logistical or other functions on its behalf. Linode may disclose customer or client personal information to an external credit card processor. For visitors, Linode uses personal data to send information about Linode to visitors and to contact them when necessary. Linode also uses the information that it collects to improve the content of its website and as training aides for its employees. Visitors have discretion as to whether to grant information to Linode upon Linode’s request for information. Linode does not collect clinical trial data.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Linode, LLC at:
Director of Customer Support Operations
Philadelphia, Pennsylvania 19106
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Linode, LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Linode, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission