- Information and Communications Technology
- Information Services
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
SearchStax, Inc. is a provider of cloud platform related services, including Platform as a Service (PaaS) and Software as a Service (SaaS) products, technical support services and professional consulting services for search-based applications utilizing Apache Solr or Elasticsearch which may process personally identifiable information at the direction of its customers. Due to the nature of these services, we may collect, store and process on our customers behalf personally identifiable information such as name, e-mail address, address, phone number, password, screen name, credit card information and other contact information that is transmitted with our customer's clients use of the services. In addition, we may collect, store and process personally identifiable information such as name, e-mail address and phone number for our own purposes such as offline and online marketing activities and the provision of our services to our customers. SearchStax, Inc. uses third-party service providers to assist in providing the above services to its customers and only discloses personally identifiable information to such third party service providers that have contracted to provide such services on our behalf.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact SearchStax, Inc. at:
Manhattan Beach, California 90266
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from SearchStax, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against SearchStax, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission