Other Covered Entities

Market Pay Associates, LLC (now a wholly owned subsidiary of Payscale)
Payfactors Group, LLC (now a wholly owned subsidiary of Payscale)


  • Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 10/27/2017
Inactive Start Date: 11/21/2020

Swiss-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 10/27/2017
Inactive Start Date: 11/21/2020

Purpose of Data Collection

Our main purpose for collecting data is to provide you the Website, Services, and features that best meet your compensation information and management needs. We collect information through various ways. Below are the most common circumstances of how we collect information: -Signing up for a PayScale account: If you sign-up for a PayScale account, we will ask for your email address and to create a password. After you create a PayScale account and log-in to our Services, you are no longer anonymous to us. - Completing a salary survey: If you complete a survey, we will ask for detailed job and compensation information that's used to generate your customized salary report and certain portions of that data will be included in our anonymous and aggregated salary database called Crowdsourced Data. You can choose to take a survey anonymously. - Browsing our Website: We automatically receive and record information on our server logs from your browser, including your IP address, PayScale cookie information, and the page you requested. - Requesting a Demo: If you request a demo from us, you will be asked to provide us your contact information and relevant information about your business, so we can contact you for scheduling and demo to you the appropriate Service based on your business structure and needs. That information is stored in our internal systems to allow us to manage our relationship with you. - From businesses that buy our Services: We may receive data such as names, job title, and salary information from your employer if your employer has purchased our compensation management Services for businesses. If your employer is a PayScale customer, you can learn from your employer about what information it shares with us, which will vary based on the Service.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact PayScale, Inc. at:

Gabriella Andriulli
Corporate Attorney
PayScale, Inc.
113 Cherry Street, Suite 96140
Seattle, Washington 98104

Appropriate statutory body with jurisdiction to investigate any claims against PayScale, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission