Other Covered Entities

Actiance, Inc.
MobileGuard LLC


  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/3/2017
Next Certification Due Date: 11/15/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

Smarsh processes the following data for the following purposes: (1) data from visitors to our website for marketing purposes; (2) user data from Smarsh products and services for the purpose of providing and supporting the products and services; (3) personal data from employees and job applicants for human resources and other company-related purposes; and (4) personal data contained in Smarsh clients’ communications data in connection with providing Smarsh products and services under agreements with those clients. Smarsh may disclose personal data of website visitors or applicants to its technology or other third-party service providers such as website hosts, applicant management tools, chat widgets, email marketing campaign and other marketing or sales operations tools. We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Privacy Policy

HR Data

HR Privacy Policy

Privacy policy for HR records for EU employees. Not public.

Effective Date: 11/2/2018

Non-HR Data


This Privacy Policy governs Smarsh's use of personal information collected by or received from: (i) Smarsh's corporate website www.Smarsh.com, www.smarsh.eu, and www.actiance.com (the “Site”); (ii) received from third-party sources, like lead generation tools, data providers or social media platforms (“Third-party Sources”); (iii) tradeshows, conferences or conventions, and; (iv) Smarsh customers through their use of Smarsh archiving platforms. This Policy does not apply to the data Smarsh collects on behalf of Smarsh clients, or to the individuals with whom Smarsh clients communicate. Smarsh clients enter into a separate agreement with Smarsh that governs the collection, processing and storage of data Smarsh receives pursuant to that agreement.

Effective Date: 11/2/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Smarsh Inc. at:

Morgan Reynolds
Corporate Counsel
Smarsh Inc.
Smarsh Legal
851 SW 6th Ave. Ste 800, Portland OR 97204
Portland, Oregon 97204

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Smarsh Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Smarsh Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission