• Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 2/16/2017
Next Certification Due Date: 5/22/2020
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/14/2018
Next Certification Due Date: 5/22/2020
Data Collected: NON-HR

Purpose of Data Collection

Appian is a software company and maintains its software offering in a cloud capacity. All customer related personal information received by our customers is maintained in the cloud offering in the country of the customers choice; however, certain US employees may access to such data in order to monitor the system for security purposes and also upon the customers request, for certain professional services. Appian will treat all personal information originating from the European Union, either in its Cloud offering, received from employees or applicants and any potential personal data received via its website in accordance with the confidentiality conditions agreed upon with the customer and the EU-US Privacy Shields principles. Appian utilizes third party software vendors to maintain its cloud offering who will have access to personal data, specifically Amazon Web Services, and other third party software vendors to assist with its human resources functions.

Privacy Policy

Non-HR Data


The policy was updated slightly on March 18, 2019 in the event of Brexit.

Effective Date: 5/8/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Appian Corporation at:

Caroline Johnson
Senior Attorney, Europe
Appian Corporation
11955 Democracy Drive
Reston, Virginia 20190

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Appian Corporation to your question or complaint, please contact the independent recourse mechanism listed below

Appropriate statutory body with jurisdiction to investigate any claims against Appian Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission