Other Covered Entities

Highrise HQ, LLC


  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers
  • Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/16/2017
Next Certification Due Date: 4/8/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/1/2017
Next Certification Due Date: 4/8/2021
Data Collected: NON-HR

Purpose of Data Collection

We collect organization, customer, and web analytics data to run our services and understand our business conversion funnel. We have data voluntarily provided by customers via emails and surveys to help them troubleshoot issues and gather feedback. We use subprocessors for running our services including cloud service providers, newsletter platforms, payment processing services, and web analytics services.

Privacy Policy

Non-HR Data


We are in the process of rolling out a consolidated set of policies onto our website. The consolidated privacy policy would replace the previous Highrise Privacy Policy and Basecamp EU-US and Swiss-US Privacy Shield Policy.

Effective Date: 4/13/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Basecamp, LLC. at:

Jeremy Daer
Head of Security
Basecamp, LLC.
30 N. Racine Ave, Suite 200
Chicago, Illinois 60607

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Basecamp, LLC. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Basecamp, LLC. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission