Other Covered Entities
Industries
- Information and Communications Technology
- Cloud Computing
- SaaS Providers
- Information and Communications Technology
- Software
Participation
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We collect organization, customer, and web analytics data to run our services and understand our business conversion funnel. We have data voluntarily provided by customers via emails and surveys to help them troubleshoot issues and gather feedback. We use subprocessors for running our services including cloud service providers, newsletter platforms, payment processing services, and web analytics services.
Privacy Policy
Non-HR Data
This is a continuation of our privacy policy, which we keep updated online. Creating this new record so that there isn't a snapshot PDF but instead always routed to the latest version on public URL. Version history is available on https://github.com/basecamp/policies
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Basecamp, LLC. at:
Head of Security
Chicago, Illinois 60612
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Basecamp, LLC. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Basecamp, LLC. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission