Industries
- Information and Communications Technology
- Information Technology Services
Participation
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Online data collected through customer Sign-up, or as may be collected online by Zendesk's customers' customers, and placed on Zendesk's platform. Zendesk does not process any data manually. Employee Data Exports.
Privacy Policy
HR Data
Zendesk's current Privacy Policy which came in to effect November 1, 2016
Non-HR Data
This Policy details our commitment to protecting the privacy of individuals who visit our Websites (as herein defined) (“Website Visitors”), register to use our Services, or who attend or register to attend sponsored events or other events at which the Zendesk Group participates (“Attendees”).
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Zendesk, Inc at:
Associate General Counsel
San Francisco, California 94103
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Zendesk, Inc to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Zendesk, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission