Industries
- Information and Communications Technology
- Information Technology Services
Participation
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Zendesk stores personal information about website visitors and subscribers (through customer sign-up to the Zendesk service) within the EEA, the United States and in other countries and territories. Zendesk also processes the personal information of Zendesk employees. To facilitate our global operations, we may transfer and access such personal information from around the world, including from other countries in which the Zendesk Group has operations and Zendesk may rely on the Privacy Shield as the legal mechanism upon which to facilitate these transfers.
Privacy Policy
HR Data
This is Zendesk's employee privacy notice for EMEA and is available on the company's intranet.
Non-HR Data
This Policy details our commitment to protecting the privacy of individuals who visit Zendesk's Websites, who register to use our Services, or who attend or register to attend sponsored events or other events at which the Zendesk Group participates.
Verification Method
TRUSTeDispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Zendesk, Inc at:
Global Privacy Counsel
San Francisco, California 94103
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Zendesk, Inc to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Zendesk, Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission