• Information and Communications Technology
• Information Services

Purpose of Data Collection

Apptio collects personal information from website visitors on its Websites to respond to the website visitors requests and for marketing purposes as permissible under applicable law. Apptio may process contact details and other personal information in connection with a website visitor?s efforts to: (a) request or obtain product and/or marketing materials; (b) register for company or company-related events; (c) request contact with a salesperson; (d) submit questions or inquiries; or (e) engage in interactive features of our website (e.g. bulletin boards, community blog, etc.). Apptio may also use website visitors information to help monitor and analyze usage patterns on the Website, to diagnose and resolve issues with the Website, and otherwise improve and protect the Website. In addition, Apptio collects customer registration information when a customer registers to use Apptios hosted software service, which may include their name, company name, email address, and phone number. Apptio may also request additional profile information such as title, or department name. Apptio uses this information to communicate with its customers and to provide notices, as appropriate. Apptio may also use this information to help monitor and analyzes usage patterns on, to diagnose and resolve issues with, and otherwise improve and protect the hosted software services. Apptio may also collect personal information from vendors and other business partners for business management purposes. In connection with providing its hosted, web-based software service, Apptio acts as a data processor and hosts and processes IT-related information and other business data on behalf and upon instructions of its customers, which may include personal information. As part of these hosted services, customers may upload data onto Apptio-controlled servers. Customers are data controller. Apptio does not choose the data that is uploaded onto the servers and any exposure to or use of such data is associated with performing Apptios contractual obligations to its customer as a processor. Apptio discloses personal data to entities within the Apptio group and business partners, on a need-to-know basis. Apptio uses third-party service providers to process personal data on Apptios behalf, including to provide data storage services. Apptio may need to disclose personal data to public authorities, as required by law.

Questions or Complaints?

If you have a question or complaint, please contact Cloudability, Inc. at: