Other Covered Entities

AccessLine Communications Corporation
Intermedia Voice Services, Inc.

Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/17/2016
Next Certification Due Date: 12/21/2019
Data Collected: NON-HR

Purpose of Data Collection

Intermedia collects personal information from website visitors to respond to their requests, for marketing purposes, to help analyze usage patterns, to diagnose and resolve issues, to improve and protect the websites and as further described in Intermedia's Privacy Policy. In addition, Intermedia collects personal information from its customers when they register for Intermedia Services, which may include contact details and billing information. Intermedia may use this personal information for billing purposes, to provide notices and information to customers, to help analyze broad demographic trends and statistical information, to diagnose and resolve issues and as further described in Intermedia's Privacy Policy. Intermedia may also collect personal information from resellers, distributors, vendors and service providers for business management, accounting, auditing, and billing purposes. When providing its Services, Intermedia processes data, which may include personal information, as a data processor on behalf and upon instructions of its customers. Customers are data controllers. Intermedia does not choose the data that is processed via the Services and any use of such data is performed in accordance with Intermedia's contractual obligations to its customer as a processor. Intermedia discloses personal data to entities within the Intermedia group and business partners on a need-to-know basis, to third-party service providers and as further described in Intermedia's Privacy Policy. Intermedia may be obligated to disclose personal information to public authorities, as required by law.

Privacy Policy

Non-HR Data

Description:

Intermedia provides information about its data processing activities via a Privacy Policy.

Effective Date: 5/1/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Intermedia.net, Inc. at:

Ryan Barrett
Vice President, Security & Privacy
Intermedia.net, Inc.
825 East Middlefield Road
Mountain View, California 94043

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Intermedia.net, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Intermedia.net, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission