• Healthcare
  • Medical Biotechnology


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/3/2016
Next Certification Due Date: 11/3/2017
Data Collected: NON-HR

Purpose of Data Collection

23andMe processes personal data from our customers, including: personal details such as genetic, health, race/ethnicity, and registration and contact information information, family details, lifestyle and social circumstances, financial details, and employment and education details. Under certain circumstances, portions of such information are shared with research partners with the appropriate consent from the individual. 23andMe processes personal data relating from our vendors and research partners including employee details and customer details as outlined above.

Privacy Policy

Non-HR Data


This privacy statement applies to all websites owned and operated by 23andMe, Inc ("23andMe"), including

Effective Date: 9/29/2016

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact 23andMe, Inc. at:

Nicole Faria
23andMe, Inc.
899 W Evelyn Ave
Mountain View, California 94041

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from 23andMe, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against 23andMe, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission