Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
23andMe processes personal data from our customers, including: personal details such as genetic, health, race/ethnicity, and registration and contact information information, family details, lifestyle and social circumstances, financial details, and employment and education details. Under certain circumstances, portions of such information are shared with research partners with the appropriate consent from the individual.
See public URL for current privacy statement available to all customers.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact 23andMe, Inc. at:
Associate Program Manager
Sunnyvale, California 94086
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from 23andMe, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against 23andMe, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission