- Information and Communications Technology
- Cloud Computing
- SaaS Providers
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Highrise is a customer relationship management tool used generally for tracking customer contact details and communications. For our account owners we ask for name, company name, and email address which allows us to send invoices, updates, and other essential information. We store the information on third party servers, but otherwise do not share the data anywhere. Users of Highrise can store any type of information in Highrise, but Highrise does not access or share that data, and does not know what type of data users are storing (unless we need to access accounts for bug reports or per the customer's request). We do also store information such as IP address, operating system, and web browser. Again, this information is generally used for security purposes and for helping identify problems with the system. We do also occasionally use the information in overall reporting to help make decisions such as what browsers we should focus on in testing, etc. Finally, we track cookies and use web beacons to help customize the experience our users have with Highrise.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Highrise HQ, LLC at:
Head of Security
Chicago, Illinois 60607
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Highrise HQ, LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Highrise HQ, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission