Other Covered Entities
- Information and Communications Technology
- Information Technology Services
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
WP Engine provides managed hosting services to customers and collects personal data in order to administer customers hosting environments, provide support services, and process payments. The types of data collected by WP Engine include name, contact information, address, and billing information (except for full credit card numbers). As a managed hosting services provider, WP Engine may process additional personal information at the direction of its customers, but such additional personal information remains in the care, custody, and control of the customer requesting or facilitating its collection. WP Engine will only disclose personal information that it collects or processes to service providers that need to know such information in order to process it on WP Engine's behalf or to otherwise help provide the managed hosting services.
The WP Engine Ireland Employee Privacy Notice describes how the company implements the GDPR and Privacy Shield Principles for relevant EU employee personal data. The Policy is available to employees on the company’s internal network.
The WP Engine UK Employee Privacy Notice describes how the company implements the GDPR and Privacy Shield Principles for relevant EU employee personal data. The Policy is available to employees on the company’s internal network.
HR and Non-HR Data
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact WPEngine, Inc. at:
Senior Legal Operations Manager
Austin, Texas 78701
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from WPEngine, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against WPEngine, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission