Other Covered Entities

Simply Measured, Inc.
Sprout Social, Inc.

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/2/2017
Next Certification Due Date: 8/17/2019
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/8/2016
Next Certification Due Date: 8/17/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

Sprout Social, in our eponymous product as well as our other products, collects and processes data for a number of purposes. These purposes include the following: to operate and improve our site and service, to provide users or customers with the service and other products and services that a user or customer may request or that a user or customer has expressed interest in; to facilitate subscription processing, reviews and analysis; to evaluate user interest and needs in order to improve the service and make available other offers, products or services; to evaluate the types of offers, products or services we make available to users or customers and potential users or customers; to monitor use of the service; to provide customer support; to communicate and provide additional information that may be of interest to users through email or other means, such as special offers, announcements, and marketing materials; to conduct online research surveys regarding the site and/or service; to combine datasets to create aggregated data for internal evaluation and analysis; to share anonymised or personalised tokens across the Sprout Social and Simply Measured platforms in order to provide the service; to send you reminders, technical notices, updates, security alerts and support and administrative messages, service bulletins, or marketing; to provide advertisements to you through email messages; and to manage our everyday business needs such as site and/or service administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use and any other contractual agreement relating to our service or to comply with the law.

Privacy Policy

HR and Non-HR Data

Description:

Explains the data collected by Sprout Social, the reasons for collecting that data, the manners in which that data is used, and the choices provided to data subjects about their data. Also provides data subjects with an explanation of data protection rights for GDPR compliance.

Effective Date: 5/2/2018

Non-HR Data

Description:

Explains the data collected by Sprout Social, the reasons for collecting that data, the manners in which that data is used, and the choices provided to data subjects about their data. Also provides data subjects with an explanation of data protection rights for GDPR compliance.

Effective Date: 5/2/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Sprout Social at:

Aaron Rankin
CTO
Sprout Social
Office of the CTO
131 S Dearborn Street, 7th floor
Chicago, Illinois 60603
Fax: +1-773-326-0902

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Sprout Social to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Sprout Social regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission