EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/9/2016
Next Certification Due Date: 12/14/2019
Data Collected: NON-HR

Purpose of Data Collection

We collect personal data on our corporate website in order to provide users resources such as white papers and webinars and to connect with parties interested in our product. We use this information for marketing. We share this information with service providers who provide services on our behalf (e.g., marketing automation) and with resellers and distribution partners. Our product is a cloud financial management application. In the operation of our product, we process data submitted by our customers, which may include personally identifiable information. We do not control what data our customers submit into the Sage Intacct product. We process customer data strictly on the customer’s behalf. We share customer data only on the instructions of the customer, as required by law or with subcontractors who provide services or functionality on our behalf as part of our product and services to customers. In the administration and operation of our product, we collect various administrative information about our customers and their users (e.g., contact information, billing details), which contains personally identifiable information. We use this data to provide and administer our product and for customer support, product improvement and development, fraud prevention, research and analysis, and marketing. We may share administrative data we collect with subcontractors who perform services for us, providers of services within or related to our product, with other Sage companies for our legitimate business reasons, with select business partners for marketing, and as required by law.

Privacy Policy

Non-HR Data


Product Privacy Policy

Effective Date: 5/1/2018

Website Privacy Policy

Effective Date: 11/8/2017

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Sage Intacct at:

Brian Koref
Sr. Director, Information Security
Sage Intacct
Intacct Corporate
300 Park Avenue, Suite 1400
San Jose, California 95110

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Sage Intacct to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Sage Intacct regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission