Other Covered Entities

Flatiron Transit LLC
Greenpoint Transit LLC
Nomad Transit LLC
River North Transit LLC
Via Mobility LLC


  • Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/9/2016
Next Certification Due Date: 12/6/2019
Data Collected: NON-HR

Purpose of Data Collection

In accordance with our Privacy Policy, Via uses Personal Information to facilitate and improve our services and communicate with our members. We may use aggregate information for any purpose, including for marketing purposes. Generally, the types of personal data that we have are customer and driver partner data. ("user data") We may share user information: with our third-party service providers; to comply with legal obligations; to protect and defend our rights and property; and with users' permission. We do not rent, sell, or share Personal Information about our users with other people or nonaffiliated companies for their direct marketing purposes, unless we have their permission.

Privacy Policy

Non-HR Data


Via Transportation, Inc. privacy policy. Updated Aug 2018 to reflect GDPR compliance.

Effective Date: 8/13/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Via Transportation Inc. at:

Erin Abrams
VP of Legal Affairs
Via Transportation Inc.
95 Morton Street, 3rd Floor
New York, New York 10014

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Via Transportation Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Via Transportation Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission