Other Covered Entities
- Information and Communications Technology
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
SailPoint Technologies, Inc. develops identity governance software and cloud identity management services that helps organizations securely and effectively deliver and manage user access from any device to data and applications residing in the data center, on mobile devices, and in the cloud. The company's product portfolio offers customers an integrated set of core services including identity governance, provisioning, and access management delivered on-premises or from the cloud (IAM-as-a-service). Through the implementation of this software and related services conducted for and on behalf of SailPoint's customers, SailPoint may receive and process personal information controlled by a customer about their employees, partners, and customers. In this context, SailPoint does not choose or determine the type of data that is processed and any access to, or use of, such data is incidental to completing SailPoint's contractual service obligations to its customer. SailPoint also collects necessary business-related information including business contact information, information related to product preferences, transaction related information, and information related to software training and certification of corporate staff, consultants and independent contractors. Through its websites, SailPoint receives and maintains information voluntarily provided by customers, partners and prospects, including name, address, phone number, and e-mail address. Information may be used for a variety of purposes including customer service, software and applications support, website content selection, website user friendliness and navigation as well as marketing. SailPoint may also receive personal information from its EU-based employees and candidates as a part of its human resources programs.
Describes how SailPoint collects and uses employee's personal information. Available to employees on SailPoint internal sites and services. The EU and Swiss Data Protection Authorities serve as the dispute resolution provider for the policy.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact SailPoint Technologies, Inc. at:
Director of Operations
Austin, Texas 78726
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from SailPoint Technologies, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
Appropriate statutory body with jurisdiction to investigate any claims against SailPoint Technologies, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission